Automotive Excellence services and repairs all types of vehicles (with a special emphasis on Japanese models) at its Rohnert Park facility. The family-owned and operated company handles everything from oil changes and preventative maintenance to major engine and transmission repairs, and each car is serviced by a professional who has specific knowledge of that particular make and model.
Owners Dave and Terri Erickson credit much of Automotive Excellence’s success to its customer-oriented approach to auto repair. “Our goal on every job is to take care of the customer and make sure they’re happy with the quality of our work,” says Mr. Erickson. “We get a lot of satisfaction from doing great repairs for fair prices, and that’s why we have so many return customers. They really appreciate how honest and ethical we are.”
Automotive Excellence prioritizes communication in every aspect of its work, which Mrs. Erickson says is important for ensuring long-lasting results. “We educate our customers about their vehicles, make them aware of potential issues, and let them know which repairs should be prioritized and which ones can wait until later. We tailor our services to each customer’s unique needs,